If you have forgotten your username, password or both click here and we will help.
To change your registered email address online, Log In and click 'My Account' in the top right corner of the site. A popup window showing all your account details will appear, click 'Details' to update your email address.
Absolutely. We completely understand any hesitation when it comes to releasing personal information. All the information you enter on our web site will be kept secure and in the strictest of confidence. By using powerful data encryption technology, we can assure all our customers the utmost security. For more information refer to our Security Policy.
To Deposit Funds online, Log In and click 'My Account' in the top right corner of the web site. A popup window showing all your account details will appear, click 'Deposit' to register your card and make a payment.
We accept deposits by Visa, Mastercard, Maestro, Solo and Electron cards.
No, we currently do not accept any payment methods other than those listed above.
If your card has expired you may be able to do this automatically online. Log In and click 'My Account' in the top right corner of the web site. A popup window showing all your account details will appear, go to 'Deposit' and click 'Edit Card Details' to update your card details.
If you are unable to edit your card details online contact Customer Services on 0800 953 9933 (8:30am-8pm Mon-Fri, Sat 8.30am-7pm, Bank Holidays 9am- 5pm).
To make a Withdrawal online, Log In and click 'My Account' in the top right corner of the web site. A popup window showing all your account details will appear, click 'Withdraw'. Funds will be transferred to the card registered on your account.
If you feel that your question has not been answered, please see the Frequently asked questions PDF Click Here.
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The Football Pools has been operating since 1923, paying out more than £3 Billion in prize money to 60 million winning customers. We're the name you can trust.
We take security seriously. All information you supply through this web site is protected using powerful encryption.
www.footballpools.com is operated by Sportech Alderney Ltd.
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