Privacy Policy

THE NEW FOOTBALL POOLS PRIVACY POLICY

1. INTRODUCTION
1. 1.1 Any reference to "we", "us" and "our" is to Littlewoods Promotions Limited. Please see below for our contact details. Any reference to "you" or "your", means you as the end user of www.footballpools.com ("Website").
2. 1.2 Littlewoods Promotions Limited is committed to protecting your privacy. We set out here our privacy policy and explain how your personal information (meaning any information about you which is personally identifiable - for example your name, address, email address, telephone number, date of birth, credit or debit card number and bank account details - and generally referred to throughout this policy as "personal information") will be used.
3. 1.3 This privacy policy only applies to the collection of your personal information by us and the use of that personal information by us and those whom we authorise. It does not cover third party websites to which we provide links, nor does it cover advertisers, which may have their own privacy policies and/or terms and conditions.
4. 1.4 This privacy policy is incorporated in and subject to the Website's Terms and Conditions. By accessing and continuing to use the Website and the services, functionality, software and games available on the Website ("Services"), you accept the terms of this privacy policy. Please note that we may update and amend this privacy policy at any time and we will publish any changes on the Website. If you do not agree with any of our privacy policy then you should not use the Website and/or the Services.
2. HOW IS PERSONAL INFORMATION COLLECTED?
1. 2.1 We collect your personal information when you:
1. 2.1.1 register on the Website;
2. 2.1.2 update the details of your Player Account;
3. 2.1.3 use the Website or the Services;
4. 2.1.4 make a complaint or enquiry or provide other feedback to us;
5. 2.1.5 place a bet or submit an entry to a competition;
6. 2.1.6 request to be sent communications (for example such as updates and newsletters); and
7. 2.1.7 disclose your personal information to us through the Website or otherwise at any other point.
2. 2.2 All transactions via your Player Account are recorded on our computer systems. We also carry out routine monitoring of systems to assist us in improving the Services.
3. 2.3 In addition, in common with many other online services, we use "cookies" or other devices to store and sometimes track information about you (see paragraph 5 below).
3. HOW DO WE USE INFORMATION ABOUT YOU?
1. 3.1 We use information about you to process your bets and help us provide you with a more personalised and efficient service.
2. 3.2 Your personal information may be used by us to:
1. 3.2.1 process your registration and administer your Player Account;
2. 3.2.2 monitor, develop and improve the Website and/or the Services and your experience;
3. 3.2.3 assist in the provision of the Services and, where appropriate, the transfer of winnings or prizes to you;
4. 3.2.4 process and deal with any complaints or enquiries made by or about you; and/or
5. 3.2.5 investigate any suspected breach of the Terms and Conditions
3. 3.3 Where requested by you we will:
1. 3.3.1 send you information by email, telephone or mail about existing and new services and special offers from us or our group companies.
4. 3.4 To opt-out of receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.
4. AMENDING YOUR INFORMATION
1. 4.1 You may change or update your password, email address or other details of your Player Account at any time. You must make sure that you update your details as soon as possible with any and all relevant changes, particularly in relation to your email address.
2. 4.2 If you wish to update your personal information by email, then please contact us at [help@footballpools.com] setting out your name and the details that you wish to change.
5. COOKIES
1. 5.1 A cookie is a small amount of data sent from our server and stored on your computer's hard drive.
2. 5.2 We use cookies and other such devices to:
1. 5.2.1 store information about whether you have the flash player installed or not;
2. 5.2.2 store the date and time of your visit(s) to the Website;
3. 5.2.3 allow you to carry information across pages of the Website and other websites operated by us and avoid having to re-enter information
4. 5.2.4 allow you to access stored information in your Player Account;
5. 5.2.5 allow us to tailor content to match your preferred interests or to avoid showing you the same adverts repeatedly;
6. 5.2.6 compile anonymous, aggregated statistics that allow us to understand how users use the Website and the Services;
7. 5.2.7 help us improve the structure of the Website;
8. 5.2.8 understand who has seen which pages on the Website;
9. 5.2.9 determine how frequently particular pages on the Website are visited and the most popular areas of the Website; and/or
10. 5.2.10 generally monitor usage of the Website.
3. 5.3 Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up.  Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.
4. 5.4 You can find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org.
6. WILL WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
1. 6.1 You consent to us passing on your personal information to other parties as follows:
1. 6.1.1 to our employees and agents to administer the Services;
2. 6.1.2 to reputable third parties as part of general statistical information about the Website user base, traffic volumes and related matters, but these details will not include information personally identifying you; and
3. 6.1.3 to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms and Conditions by you or otherwise where required by law. If, in our sole determination, you are found to have cheated or attempted to defraud us in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your personal information) with other online betting and gaming operators, banks, credit card companies, and appropriate agencies.
2. 6.2 We do not pass on or sell your personal information to third parties for any other purpose than those set out in paragraph 6.1 above.
3. 6.3 In the event that (i) Littlewoods Promotions Limited and/or the Website is purchased by a third party or (ii) a third party provides the Website and/or services similar to the Services on behalf of Littlewoods Promotions Limited or another company within the Sportech plc group, then you consent to your personal information being provided to such third party (as applicable) in relation to such event.
7. CONSENT TO THE USE OF ELECTRONIC SERVICE PROVIDERS
1. 7.1 In order to use the Services, you will be required to send money to and receive money from us. We may use third party electronic payment processors and/or financial institutions ("ESPs") to process such financial transactions. By accepting this privacy policy, you expressly consent to your personal information being shared with ESPs to the extent necessary for the processing of transactions, including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with ESPs protect your privacy.
8. PROTECTION OF MINORS
1. 8.1 The Website is not intended for or directed at persons under the age of 18 years old.  By providing your personal information to us via the Website or otherwise you represent to us that you are at least 18 years old and acknowledge that your personal information can be used to verify that this is the case.
2. 8.2 If we become aware that a minor has submitted or has attempted to submit personal information via the Website or otherwise, we will not accept this information and will take steps to remove such information from our records.
9. DATA SECURITY
1. 9.1 We endeavour to take all reasonable steps to protect your personal information.  All of your personal information collected by us is stored on a secure server.  The secure server software encrypts all personal information you input before it is sent to us.Please see our Security Policy for further details.
10. TRANSFER OUTSIDE THE EEA
1. 10.1 The Website is accessible via the internet and therefore may potentially be accessed by anyone around the world. This means that if you post your personal information on the Website for any reason a transfer of your personal information outside of the European Economic Area may be deemed to have occurred. You consent to such transfer of your personal information for and by way of this purpose.
2. 10.2 Your personal information may be stored and processed in any country in which we or our affiliates, suppliers, partners, ESPs or agents maintain facilities. By using the Website, you expressly consent to any transfer of information outside of the European Economic Area (including to third countries that may not have been assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our agents, partners, affiliates and suppliers comply with our standards of privacy regardless of their location.
11. CONTACT DETAILS

You can email us with any questions, queries or complaints at help@footballpools.com

Littlewoods Promotions Limited, a company registered in England and Wales (company number 00545018) with its registered office at Walton House, 55 Charnock Road, Liverpool, Merseyside L67 1AA.

Data Protection Registration Number: Z6278462

This privacy policy was last updated on 9th June 2009.